Why using Feng Shui in your business? Feng shui is a traditional Eastern philosophy, a belief system in which there is a spiritual relationship between the physical elements of nature and human-made environments to create the right balance of energy for harmony in one’s space. …

In December 2021, I had the pleasure to go to Dubai for the first time and was a Keynote Speaker at the Retail Congress; ‘Create experiences to connect with your customers’ emotional drivers’. It was amazing to be back on stage (click here to see my presentation) and at the…

I am sure you have experienced that before; you know when you walk into a shop and it just doesn’t feel right, you get a shivers in the back of your neck, you don’t know why but you just somehow don’t like it. …

What does your desk look like? Come on turn around and look at your desk for a minute? Can you see cups? Papers? Magazines? Telephone? Wallet? Packet of sandwich? Books?? Can you actually see your mouse, or is it buried under and pile of clutter?? One of the biggest energy…

Job stress is estimated to cost American companies more than $300 billion a year in health costs, absenteeism and poor performance. NIOSH Most of you mainly know me as enhancing customer service and very much focused on the customer experience, ranked No 3 Global Customer Service Gurus. What you may…

So many organisations were against flexi hours and giving the opportunity to employees to work from home so they could have a balance work/life balance; it wouldn’t work, they said!! Well, it just had to, didn’t it?? With the drastic changes that have been imposed upon us, and the restrictions…

Researches from Somatic psychotherapy demonstrate how our mind-body connection impacts our feelings, emotional states, and thoughts. How we think affects how we feel which will affect how we behave, and we know that Neuroscientists across the globe have studied images of the brain in action and placed emotions in our…

Is it that easy to have happy, engaged, inspired employees when they are working remotely?? Our business environments have changed drastically since Working From Home #WFH has been imposed upon us. A year ago, many businesses were uncertain that flexi-hours, working from home were good ideas, that it could work…

Is it that easy to have happy, engaged, inspired employees when they are working remotely?? Our business environments have changed drastically since Working From Home #WFH has been imposed upon us. A year ago, many businesses were uncertain that flexi-hours, working from home were good ideas, that it could work…